Services

We at Captiva realize that it is not easy and affordable for all business’s / Society to staff a reliable and effective information technology department. Maintenance Contracts is most suitable to any small / medium – sized business / Society that does not require a full time technical support staff. With a Maintenance Agreement, you can afford the same support and technology expertise as a large corporation. Our technical support department provides prompt support by tele- phone, remote and onsite support from a single source, where and when you need it.

To that end, our Premium Maintenance Contract (PMC) ensures that your network is always up to date. The contract also includes regular site visits to carry out preventive maintenance procedures, to ensure downtime is kept to a minimum. You will also rec- eive unlimited advice & support to ensure you are getting the most from your current I.T. infrastructure both present & in the future. Our premium Maintenance package ensures that you get the highest level of support & service, when you need it the most.